WHY SAVIO
Retention is more than another send. Savio brings customer insight, lifecycle strategy, email and SMS, and on-brand creative together to give customers a better reason to come back.
REAL WORK. PUBLISHED RESULTS.
Individual client outcomes from Savio's published case studies.
Free The RootsWithin 3 months
Published client result
2.5% → 20.5%
Klaviyo revenue
The Only BeanWithin 6 months
Published client result
+266%
Increase in email revenue
Lift DownWithin 3 months
Case-study results are specific to each client engagement and are not a guarantee of future performance.
HOW THE WORK GETS DONE
Here's what Savio brings to the relationship, from the first customer insight to the next iteration.
First up: the audit
We start with a Klaviyo audit, checking your flows, campaigns, segments, and account performance. Then we audit the branding side: your voice, visuals, product story, and audience. We put the two together into a clear plan for what to keep, what to fix, and what to build next. The audit comes with no strings attached.
Two sides, one clear plan
A journey, not a jumble of emails
We follow the path from sign-up to the next order and check the numbers at each step. That tells us where customers are engaging, where they drop off, and where an email or flow can help. Then we build around what your customers actually do.
Explore the retention systemOne connected customer journey
Each moment has a different job. The strategy connects them.
Email and SMS in sync
When both channels belong in the strategy, Savio coordinates them around the customer journey instead of running two disconnected programs. In TouchUpDirect's case study, SMS grew from virtually nothing to 7% of Klaviyo-attributed revenue by day 60.
Read the TouchUpDirect case studyOne lifecycle. The right channel for the moment.
7%of Klaviyo revenue from SMS by day 60TouchUpDirect case study ↗Messages shaped by customer intent
Behavior, purchase history, timing, and customer intent can change what a person needs to hear next. Savio uses those signals to make messages more relevant than a one-size-fits-all send.
See how HeadAmp rebuilt its email strategyRelevant beats louder
Creative that sounds like your brand
Visual direction, copy, and offers should feel like a natural extension of the brand—not a generic agency template. Savio aligns the creative to each brand's voice and customer, with real campaign work to show what that can look like.
Browse real Savio email designs
Real campaigns. Real brands. No template theatre.
The post-purchase chapter
The conversation does not have to stop after checkout. Post-purchase, cross-sell, VIP, replenishment, and repeat-buyer journeys give customers a more considered reason to stay connected and come back.
Read Ornot's lifecycle case studyAfter checkout, the relationship continues
Campaigns with a clear job
A consistent cadence can make room for product launches, education, seasonal moments, recommendations, and timely offers. Savio plans campaigns around the brand and audience, so not every message has to be another discount.
See how Free The Roots used lifecycle campaignsA calendar with a point of view
A campaign earns its place by being useful to the person receiving it.
Inbox health before more volume
List quality, sender reputation, and engagement are part of the growth plan. For TouchUpDirect, Savio reports deliverability rising from 41% to 72% in the first 90 days—a 31-point gain—before scaling the program.
See the TouchUpDirect deliverability resultsLearning from the numbers
Clear reporting and testing make optimization easier to understand. The Only Bean case study describes repaired A/B-testing logic and reports that flows contributed 84% of Klaviyo revenue, turning performance into a next-step plan.
Read The Only Bean's case studyMeasure what matters. Decide what to do next.
A partner who owns the work
Savio can bring strategy, creative, copywriting, and Klaviyo management together while keeping your team in the loop. TouchUpDirect says the full-service approach improved its program, reduced internal overhead, and freed its team to focus on other marketing work.
Read the TouchUpDirect client story“Their full-service approach — strategy, design, copywriting, and Klaviyo management — not only improved performance but also reduced our internal overhead and freed up our team to focus on other marketing initiatives.”
YOUR BRAND. THE NEXT ORDER.
Start with a conversation about your customers, your current setup, and what you want to improve.
