Savio.agency is a full-service, eCommerce marketing agency. We work with world-changing businesses to boost their voices and broaden their impact. We know e-Commerce marketing strategy (and the technology that powers it) inside and out, and we lean on that expertise to help brands reach their true potential.
We do not require a deep understanding of email marketing and the Klaviyo Platform, but we expect you to learn quickly as you go. You should be a detail-oriented person who understands how tiny adjustments can yield major results.
Position Overview
We are looking for detail-oriented hard workers with incredible communication skills to join our team as Account Managers. As an Account Manager, you need to know how to get along with just about anyone you meet, oversee our agency-client relationships, build strategies to suit each client’s needs, and lead every part of our team – from the copywriters to the technical experts – to make sure we hit our deadlines and deliver excellent results.
You’ll work with different clients representing a ton of different industries – no two days are the same as an Account Manager at Savio.Agency.
Your Responsibilities
Create and implement customized email marketing strategies for your clients
Coordinate within our internal team to keep projects moving forward and execute your strategies
Develop an in-depth understanding of Klaviyo and its functionalities
Analyze data to optimize strategies and improve email marketing performance
Boost clients’ subscriber engagement and revenue numbers
Qualities
An independent worker who is responsible for their own tasks
A team-player who enjoys working with a team of diverse backgrounds
A creative individual who implements new marketing concepts regularly
A stickler for deadlines who enjoy the occasional curveball
A leader who is proactive and willing to take the initiative
A detail fanatic who can spot an email typo at first glance
A notetaker who enjoys making and using to-do lists
Here’s a typical week for an Account Manager
Email Strategy & Implementation
40%
Team Coordination & Advancing Tasks
40%
Client Meetings
10%
Reports & Admin Work
10%
Required Skills and Experience
Fluent in English with Excellent Communication Skills - Since you will be having weekly calls with American clients, you should be fluent in English. Strong interpersonal and communication skills are also crucial.
Time Management -You’ll be expected to juggle your own work schedule along with the schedules of team members operating across many different time zones. You’ll need terrific time management skills to hit deadlines and deliver excellent results.
Communication Skills -Account managers are great notetakers and comfortable conversationalists that intuitively understand how to best communicate with clients. Whether you’re writing a quick email or hopping on an hour-long call, you should be able to get your point across quickly and clearly.
Marketing or Sales Experience -Our Account Managers are the face of Savio.agency, and we want our clients to know that they are in good hands. Experience with working in a sales or marketing environment is important when not only dealing with an array of people, but implementation of new ideas as well.
We can teach email marketing, but experience in marketing or sales is priceless to this role. Regardless of experience, you should be eager and willing to learn about how email marketing works.
Application -Fill out the application on our site, which should take less than 30 minutes.
Application Review -We’ll take a look at your submission and get in touch within a couple business days to schedule an interview if we feel like you’d be a good fit.
Interview Process -Your first interview is with a Savio.agency Recruiter. If you proceed forward, the second interview will be arranged with a Senior Account Manager.
Training & Entry Exam -You’ll go through a brief (and paid) training period to learn some email marketing basics. We’ll then ask you to take an exam to demonstrate those skills.
Offer -If all goes well, we’ll offer you the job and begin onboarding!
